This policy outlines how GoldRun Casino processes personal data for players in France. It includes the GoldRun Casino website, player accounts, payments, customer support, responsible gaming tools, and the affiliate programme. The notice adheres to the EU General Data Protection Regulation and the French Data Protection Act. GoldRun Casino is the data controller for all processing described here. Players ought to read this notice in conjunction with the general terms and conditions and any terms tied to specific promotions. The goal is to clarify what data we collect, why we process it, how long we keep it, and what rights you have.
1. Data Controller and Extent
GoldRun Casino determines how and why player data is handled, establishing it as the data controller for its platform and related services. In France, the supervisory authority is the Commission Nationale de l’Informatique et des Libertés (CNIL). This notice applies to registered players, website visitors, and anyone who participates in the affiliate programme. It does not extend to third-party websites you access through links, including payment providers or affiliate partner pages. Those third parties keep their own privacy policies. The scope includes data collected online, by email, through customer support, and via mobile or desktop use of GoldRun Casino services.
7. Retention and Protection
GoldRun Casino retains personal data only for as long as needed to fulfil the purposes set out in this notice and to comply with legal obligations https://goldrun-fr.fr/legal-and-affiliates/. Account data is stored while the account is active and for a defined period after closure. Financial transaction records are retained under anti-money laundering and tax rules, which could require keeping records for five to ten years depending on the transaction type. Technical logs utilized for security are usually retained for a shorter period, unless an investigation requires longer preservation. After the retention period ends, data gets deleted or anonymised. GoldRun Casino uses encryption, role-based access controls, multi-factor authentication, and regular security testing to safeguard personal data.
Fifth Affiliate Programme and Data Sharing
GoldRun Casino operates an affiliate programme through which third-party websites advertise the casino in return for commission. When you arrive through an affiliate link, certain data is employed to attribute the visit and any later registration or deposit to the correct affiliate. The affiliate programme is regulated by separate terms, but this privacy notice describes the personal data implications for players in France. Affiliate tracking uses cookies, click identifiers, and transaction data. GoldRun Casino transmits only limited attribution data with affiliate partners and does not provide affiliates with full payment details or identity documents.
Section 5.1 Affiliate Tracking and Attribution
Affiliate tracking commences when you click a link on an affiliate website. A click identifier or affiliate cookie may be placed on your device. If you later enroll and make a qualifying deposit, GoldRun Casino utilizes the identifier to credit the referring affiliate. The tracked data comprises the affiliate ID, campaign ID, click time, device category, and conversion status. This processing is required for the performance of the affiliate agreement and for accurate commission calculation. You can control affiliate cookies through the cookie consent tool or browser settings. Clearing cookies could prevent an affiliate from receiving credit for a later visit.
Cookies and Tracking Technologies
GoldRun Casino employs cookies, pixels, and similar technologies to enable core functionality, assess performance, and facilitate affiliate attribution. Some cookies are required for the website to operate, such as those that keep you logged in during a session or maintain security settings. Other cookies require consent under French law. The cookie consent tool offers detailed information about each category and allows you to modify preferences at any time. Non-essential cookies are not deployed until consent is given, unless a limited exemption is applicable for certain analytics features.
2) Osobní údaje, které shromažďujeme
GoldRun Casino sbírá několikero druhů osobních údajů, aby zajišťovalo své služby, dodržovalo zákonné povinnosti a zabránilo podvodům. Některé údaje od vás získáváme osobně během registrace a ověřování. Ostatní údaje jsou získávány automaticky, když využíváte webové stránky nebo napíšete podporu. Přesné kategorie závisejí na tom, zda pouze prohlížíte stránky, si vytvoříte účet, uskutečníte platbu nebo se zaregistrujete do affiliate programu. GoldRun Casino limituje sběr na údaje, které jsou nutné pro konkrétní účel. Hlavní kategorie jsou popsány níže.
Oddíl 2.1
Osobní údaje pokrývají celé jméno, datum narození, státní příslušnost a údaje z identifikačního dokladu, pokud je vyžadováno ověření. Kontaktní údaje zahrnují e-mailovou adresu, poštovní adresu a telefonní číslo. Finanční údaje obsahují podrobnosti o platební metodě, záznamy o vkladech a výběrech, identifikátory transakcí a v relevantních případech částečné informace o kartě. GoldRun Casino využívá tyto informace k zřizování a správě účtů, kontrolování věku a polohy, vyřizování plateb a splnění požadavků na identifikaci zákazníka. Pro hráče ve Francii mohou být adresa a identifikační údaje porovnávány proti schváleným databázím, aby se ověřilo, že hráč je starší 18 let a nenachází se v omezeném území. Toto zpracování podporuje hráčskou smlouvu a zákonné povinnosti podle francouzských hazardních předpisů.
2.2
System information is gathered when you access GoldRun Casino website. It covers IP address, browser type, device identifiers, operating system, screen resolution, language settings, and approximate location based on the IP address. Usage data encompasses pages visited, games played, session duration, clicks, and interactions with promotions. GoldRun Casino employs this information to preserve service security, enhance website performance, and customize the player experience where consent has been given. Some technical data also aids identify unauthorised access or account takeovers. The subcategory below details data collected by automated means in more detail.
2.2.1 Device and Connection Data
System and link details includes hardware model, browser version, operating system version, mobile network information, and unique identifiers such as advertising IDs or cookie values. GoldRun Casino analyzes this data to guarantee the platform functions properly across different devices and to resolve technical problems. Connection data also helps security teams identify suspicious login patterns, like logins from new devices or unusual locations. When you reach support about a technical issue, device data may be used to reproduce the problem and determine a fix. This processing aligns with GoldRun Casino’s legitimate interests in keeping the service stable and stopping fraud.
8. Recipients of Data and Cross-Border Transfers
GoldRun Casino discloses personal data to a specific set of entities. These encompass payment service providers, identity verification providers, hosting and security vendors, customer support platforms, and regulatory authorities. Each processor is bound by a data processing agreement that restricts use of the data to the contracted service. Regulators may request data for compliance audits or investigations. GoldRun Casino never disclose personal data to public authorities without a lawful basis. Affiliates obtain only the restricted attribution data specified in Section 5. Some processors may operate outside the European Economic Area. When that happens, GoldRun Casino employs adequacy decisions, standard contractual clauses, or binding corporate rules to guarantee appropriate safeguards.
4. How
GoldRun Casino utilizes personal data to offer its gaming services securely and in compliance. The main purposes encompass registering accounts, processing payments, providing customer support, preventing fraud, meeting regulatory reporting duties, and sending information about promotions where permitted. The data also assists analyse platform performance and enhance game selection. Each purpose has a legal basis and to defined retention periods. GoldRun Casino does not sell personal data to third parties. When data is provided to service providers, the sharing is limited to what is necessary to perform a specific task under a written contract.
3) 3. Legal Grounds for Processing
GoldRun Casino relies on certain legal grounds under the GDPR for each processing activity. The main bases are performance of a contract, legal obligation, legitimate interests, and approval. Opening an account and payment processing depend on the requirement to execute the customer terms. Verifying identity and retention of financial records are based on legal obligations as per French gambling and money laundering regulations. Fraud prevention and network security rely on lawful interests, weighed against player rights. Promotional messages and non-essential cookies are based on permission. You may revoke your approval at any moment without affecting the legality of prior processing. The appropriate justification for each operation is described in this letemps.ch document or available on request.
- Performance of a contract: account setup, deposit transactions, withdrawal requests, and gaming activity.
- Regulatory requirement: verifying identity, gaming responsibility logs, and tax reporting.
- Legitimate interests: fraud prevention, cybersecurity, and service improvement.
- Consent: advertising messages and voluntary analytics or tracking.
9. Player Entitlements According to the GDPR
Players in France are entitled concerning their personal data under the GDPR along with the French Data Protection Act. GoldRun Casino offers a privacy request process to exercise these rights. The main rights are listed below. Identity verification may be required before a request is processed. GoldRun Casino responds to valid requests within one month, extendable by two further months when requests are complicated. Should a request be denied, you will be given a clear explanation and guidance on how to complain to the CNIL.
- Right to access: receive confirmation along with a copy of personal data processed.
- Rectification right: correct inaccurate or incomplete data.
- Right to deletion: request deletion where no legal basis requires retention.
- Right to restriction: curb processing in certain circumstances.
- Data portability right: receive certain data in a structured and machine-readable form.
- Objection right: object to processing founded on legitimate interests.
- Withdrawal right: retract consent at any time regarding marketing or optional cookies.
10. Changes to This Policy and Contact Information
GoldRun Casino can modify this privacy notice when its offerings, legal requirements, or data practices are updated. Material updates will be communicated through the website or by email when necessary. Customers are recommended to check the notice periodically, especially before making significant account modifications or sending new personal data. Ongoing use of the platform after a notice change does not limit the legal rights provided under the GDPR. If a update requires new approval, GoldRun Casino will ask for that consent separately. You can contact the data protection department through the support hub or the legal part of the website. You also have the entitlement to lodge a complaint with the CNIL.